Contact
Support runs through Amazon
Every kit listed here is sold and shipped by Amazon, so Amazon holds your order record and handles anything attached to it. Going straight there gets the problem solved faster than routing it through this site first, and support is available around the clock.
Orders and delivery
Tracking, a late package, a wrong address or a parcel that never showed up are all handled from your Amazon order history, where the shipment details already sit.
Returns and refunds
Start the return from the order itself. Amazon issues the label and processes the refund. Nothing needs to come back to this site.
Payment and billing
Charges, billing errors and invoices belong to Amazon customer service, since that is where the payment was taken.
A kit that arrived damaged or wrong
Report it through Amazon with your order number and a photo. Missing taps, a cracked case or the wrong thread sizes get resolved fastest that way.
Picking the right thread size
Questions about which kit matches a given repair are answered on the home page: how to read a thread spec off a bolt, what separates M8x1.25 from M8x1.0, and when a single-size kit beats a 348-piece case. For a detail specific to one kit, the product listing carries the manufacturer's own answers and a question thread from other buyers.
This site earns an affiliate commission through the Amazon Services LLC Associates Program and has no ownership tie to the manufacturers whose kits appear on it. Anything concerning the website itself, as opposed to an order, reaches the administrator through the contact form listed in the domain's WHOIS record.